{"id":6333,"date":"2024-06-06T14:59:34","date_gmt":"2024-06-06T12:59:34","guid":{"rendered":"https:\/\/linmanetassocies.fr\/?post_type=fiches_metier&#038;p=6333"},"modified":"2024-06-06T14:59:36","modified_gmt":"2024-06-06T12:59:36","slug":"after-sales-and-product-quality-manager-f-m","status":"publish","type":"fiches_metier","link":"https:\/\/linmanetassocies.fr\/en\/job-descriptions\/after-sales-and-product-quality-manager-f-m\/","title":{"rendered":"After-Sales and Product Quality Manager F\/M"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-parallax\" style=\"padding-top:var(--wp--preset--spacing--120);padding-bottom:var(--wp--preset--spacing--120)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-2830 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/linmanetassocies.fr\/wp-content\/uploads\/2024\/03\/expertise-recrutement-sante-linman-associes-.png)\"><\/div><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color has-h-2-font-size wp-elements-1c5c1bb8f8f6f33c311aafda83d45351\" style=\"color:#ffffff\">Job description <br><strong>After-Sales and Product Quality Manager F\/M<\/strong><\/h1>\n\n\n\n<div class=\"wp-block-buttons alignwide is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2b56bcd3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/linmanetassocies.fr\/savoir-faire\/cabinet-recrutement-sante\/\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">healthcare<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-98a2858c wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--120);padding-bottom:var(--wp--preset--spacing--120)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-gold-color has-text-color\" style=\"margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:300\">The position <\/h2>\n\n\n\n<p class=\"has-intro-font-size\">The After-Sales Service and Product Quality Manager in the healthcare sector is an essential professional who ensures <strong>customer satisfaction and loyalty<\/strong> by guaranteeing the quality and reliability of the products and services offered. This strategic role revolves around the management of a technical support team and the implementation of procedures aimed at continuously improving product quality. \u00a0<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-lightgrey-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-98a2858c wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--120);padding-bottom:var(--wp--preset--spacing--120)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-purple-color has-text-color has-link-color wp-elements-66fd4963e68613560acbe75acc5f7ff5\" style=\"margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:300\">The missions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technical support management<\/strong> : Management of a team dedicated to technical support, with emphasis on harmonizing practices and ongoing product training.<\/li>\n\n\n\n<li><strong>Service quality improvement<\/strong> : Supervision of processes aimed at improving customer service quality, including follow-up of requests and implementation of appropriate technical solutions.<\/li>\n\n\n\n<li><strong>Development and maintenance<\/strong> : Active participation in product maintenance, repair and development, working with R&amp;D teams to integrate customer feedback.<\/li>\n\n\n\n<li><strong>Quality management<\/strong> : Contribution to the establishment and monitoring of performance indicators, analysis of problems encountered and development of preventive strategies.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-98a2858c wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--120);padding-bottom:var(--wp--preset--spacing--120)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8a7b309f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:50%\">\n<h2 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:300\">Profile requirements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum 2-year technical degree with 5 years&#8217; experience in a similar position, preferably in the healthcare sector.<\/li>\n\n\n\n<li>Mastery of the Office pack and team management skills.<\/li>\n\n\n\n<li>Organization, rigor, initiative, responsiveness, as well as excellent writing and interpersonal skills.<\/li>\n\n\n\n<li>Operational level of English required to communicate effectively in an international context.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading\">Remuneration<\/h2>\n\n\n\n<p>Remuneration for the position of After-Sales Service and Product Quality Manager varies according to experience, the candidate&#8217;s specific skills, and the company&#8217;s remuneration policy. As the healthcare sector is particularly demanding in terms of quality and regulations, qualified professionals can expect competitive packages reflecting the importance of their role.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull has-parallax\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-2094 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/linmanetassocies.fr\/wp-content\/uploads\/2024\/02\/37-1.png)\"><\/div><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-text-color has-link-color has-h-2-font-size wp-elements-46ea9eeedc7e8f95f22b7043fcc07ee8\" style=\"color:#ffffff;margin-right:0;margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Find out about our latest <br><strong><strong><strong><strong>job offers<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-aeb62aaa wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/linmanetassocies.fr\/candidats\/\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">candidate&#8217;s area<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"featured_media":0,"parent":0,"template":"","expertises":[132],"fonctions":[65],"class_list":["post-6333","fiches_metier","type-fiches_metier","status-publish","hentry","expertises-healthcare","fonctions-quality-health-safety-environment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>After-Sales and Product Quality Manager F\/M - Linman &amp; Associ\u00e9s<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linmanetassocies.fr\/en\/job-descriptions\/after-sales-and-product-quality-manager-f-m\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales and Product Quality Manager F\/M - Linman &amp; Associ\u00e9s\" \/>\n<meta property=\"og:description\" content=\"The position The After-Sales Service and Product Quality Manager in the healthcare sector is an essential professional who ensures customer satisfaction and loyalty by guaranteeing the quality and reliability of the products and services offered. 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